Last Updated: 09-12-2025

Welcome to Ethnic Food. By accessing or using ethnicfood.softxmind.com, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or making any purchase.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you:

  • Are at least 18 years old

  • Agree to these Terms & Conditions

  • Have the legal capacity to enter into a binding contract

If you do not agree, please do not use our website.

2. Products & Services

Ethnic Food specializes in:

  • Fresh Fish

  • Frozen Fish

  • Dry Fish

  • Other ethnic food items (wholesale & retail based on availability)

We reserve the right to:

  • Add or remove products

  • Adjust prices

  • Limit quantities

  • Discontinue any product without prior notice

Product images may vary slightly from the actual product due to packaging, seasonal availability, or display settings.

3. Pricing & Payments

  • All prices are listed in USD.

  • Taxes, shipping charges, and other fees may apply.

  • We accept payments through secure third-party payment processors.

  • We reserve the right to update pricing at any time without notice.

We do not store your full credit/debit card information.

4. Order Acceptance & Cancellation

We may refuse or cancel any order for reasons including:

  • Product unavailability

  • Incorrect pricing or technical error

  • Suspicion of fraudulent activity

  • Incomplete or inaccurate information

If your order is canceled after payment, you will receive a refund.

5. Shipping & Delivery

  • We ship nationwide within the United States.

  • Shipping times depend on location, weather, and carrier availability.

  • Fresh, frozen & dry food items require special packaging and handling.

Once the order is shipped:

  • Risk of loss and damage transfers to the customer

  • We are not responsible for delays caused by couriers or natural events

Customers must ensure the shipping address is correct at checkout.

6. Returns & Refunds

Due to the nature of perishable goods (fresh, frozen & dry fish):

  • We do not accept returns on opened or used items.

  • For “dead on arrival,” damaged, or wrong items, contact us within 24 hours with proof (photos/video).

Refund or replacement eligibility will be reviewed case-by-case.

Full Refund & Return Policy is available on our website.

7. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login details

  • You must provide accurate and updated information

  • Any suspicious or unauthorized use must be reported immediately

We reserve the right to suspend or delete accounts that violate these terms.

8. Prohibited Activities

Users are not allowed to:

  • Misuse our website

  • Attempt to breach security features

  • Use automated bots or scripts

  • Resell our products without approval

  • Upload harmful or fraudulent content

Any violation may result in a permanent ban and legal action.

9. Intellectual Property Rights

All content on the website—including text, images, logos, product descriptions, and graphics—are the property of Ethnic Food.
Unauthorized use, copying, or redistribution is strictly prohibited.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

  • Their content

  • Their policies

  • Any damages related to their services

Accessing third-party sites is at your own risk.

11. Limitation of Liability

Ethnic Food is not liable for:

  • Delayed deliveries

  • Losses caused by incorrect shipping information

  • Spoilage due to late pickup or failure to refrigerate

  • Third-party carrier issues

  • Any indirect, incidental, or consequential damages

You purchase and consume food items at your own discretion.

12. Indemnification

You agree to indemnify Ethnic Food from any claims, damages, losses, or expenses arising from:

  • Violation of these Terms

  • Misuse of our website

  • Negligence or intentional wrongdoing

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.
Updated terms will be posted on this page with a new “Last Updated” date.

14. Contact Us

For questions about these Terms & Conditions:
???? info@ethnicfoodgroup.com
???? (516) 927-0407